Blue Screen when i start the game

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Blue Screen when i start the game

Postby Vortex-Impact » 2019-09-08 18:21 (Sunday)

Hello everyone,

when i choose my charactere on the launcher the game start and my screen is freezing, 10 sec after i have a blue screen wich say that my pc will restart because of a detected problem.

most of the time this is happening, sometime not but it's very rare.

I hope one of you guys can help me for this!
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Re: Blue Screen when i start the game

Postby GM Ischia » 2019-09-08 18:56 (Sunday)

Hey,

For now i would suggest to:

1. Start Ragnarok and make your Computer crash (remember the exact time when it crashes)
2. Restart the Computer
3. Open up the Windows Event Viewer
4. Check for critical errors in the System or Application Log for the time, when you started your Ragnarok.
5. Either google the error messages yourself and try to find a solution, or post your results to me in Discord ([GM Ischia]) or here, and we can try to find a solution for you.
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Re: Blue Screen when i start the game

Postby Vortex-Impact » 2019-09-08 19:53 (Sunday)

I sended you a message to discord =)
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