Technical Support
Forum rules
****** !!! A T T E N T I O N !!! ******
Before opening a new support request or replying to an existing one, please make sure you read the General Troubleshooting Instructions.
Only if the instructions described there don't resolve - or don't apply to - your issue, please open a new thread, stating what you did so far.
Any requests that clearly don't follow these instructions may be ignored, locked, or deleted.
****** !!! A T T E N T I O N !!! ******
****** !!! A T T E N T I O N !!! ******
Before opening a new support request or replying to an existing one, please make sure you read the General Troubleshooting Instructions.
Only if the instructions described there don't resolve - or don't apply to - your issue, please open a new thread, stating what you did so far.
Any requests that clearly don't follow these instructions may be ignored, locked, or deleted.
****** !!! A T T E N T I O N !!! ******
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- Announcements
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- Last post
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- General Troubleshooting Instructions (read before posting)
by Mathy » 2017-04-25 17:26 (Tuesday) - 0 Replies
- 5222 Views
- Last post General Troubleshooting Instruc… by Mathy
2018-07-29 20:54 (Sunday)
- General Troubleshooting Instructions (read before posting)
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- Important note regarding Master Accounts
by Mathy » 2017-01-22 14:55 (Sunday) - 0 Replies
- 15285 Views
- Last post Important note regarding Master… by Mathy
2017-01-22 14:55 (Sunday)
- Important note regarding Master Accounts
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- Topics
- Replies
- Views
- Last post
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- ISSUE PLAYING CHARACTERS ON MAC
by dlr702 » 2018-08-15 08:40 (Wednesday)
- 1 Replies
- 13 Views
- Last post Re: ISSUE PLAYING CHARACTERS ON… by Kreuzbube
2018-08-15 08:50 (Wednesday)
- ISSUE PLAYING CHARACTERS ON MAC
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- Account termination + Launcher issue
by Gotchu » 2018-08-15 01:07 (Wednesday) - 0 Replies
- 14 Views
- Last post Account termination + Launcher … by Gotchu
2018-08-15 01:07 (Wednesday)
- Account termination + Launcher issue
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- 2-3 Sec lag delay issues
by Loowee28 » 2018-08-12 07:22 (Sunday) - 2 Replies
- 64 Views
- Last post Re: 2-3 Sec lag delay issues by zed638
2018-08-13 12:34 (Monday)
- 2-3 Sec lag delay issues
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- Dual client crash
by wenchan3 » 2018-08-02 01:00 (Thursday) - 2 Replies
- 94 Views
- Last post Re: Dual client crash by wenchan3
2018-08-12 05:03 (Sunday)
- Dual client crash
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- Louyang Shout Tower
by zatiel » 2018-08-10 05:03 (Friday) - 5 Replies
- 90 Views
- Last post Re: Louyang Shout Tower by zatiel
2018-08-11 10:54 (Saturday)
- Louyang Shout Tower
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- Impossible to open on MacOS
by fjklsdfjkl » 2018-08-07 23:46 (Tuesday) - 0 Replies
- 45 Views
- Last post Impossible to open on MacOS by fjklsdfjkl
2018-08-07 23:46 (Tuesday)
- Impossible to open on MacOS
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- File quarantined
by sanaminatozaki » 2018-08-05 14:16 (Sunday) - 2 Replies
- 63 Views
- Last post Re: File quarantined by Mathy
2018-08-05 17:03 (Sunday)
- File quarantined
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- MAC originsrolauncher shut down
by matamore » 2018-07-25 23:54 (Wednesday) - 1 Replies
- 110 Views
- Last post Re: MAC originsrolauncher shut … by prloffredo
2018-07-29 05:12 (Sunday)
- MAC originsrolauncher shut down
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- Skin color
by tacta » 2018-07-27 03:52 (Friday) - 2 Replies
- 99 Views
- Last post Re: Skin color by tacta
2018-07-27 17:11 (Friday)
- Skin color
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- High Sierra: Can't update
by viviane » 2018-07-23 18:55 (Monday)
- 2 Replies
- 131 Views
- Last post Re: High Sierra: Can't update by Neesan1989
2018-07-23 23:04 (Monday)
- High Sierra: Can't update
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- "Failed to Connect to Server" Message
by OurLivesOnline » 2018-07-07 02:24 (Saturday) - 4 Replies
- 347 Views
- Last post Re: "Failed to Connect to … by OurLivesOnline
2018-07-19 02:49 (Thursday)
- "Failed to Connect to Server" Message
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- I cant play the game pls help
by subomoe123 » 2018-07-11 01:38 (Wednesday) - 3 Replies
- 217 Views
- Last post Re: I cant play the game pls he… by parapaparapa
2018-07-18 16:00 (Wednesday)
- I cant play the game pls help
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- Weird .dll missing
by Cinnamoonie » 2018-07-17 05:31 (Tuesday) - 6 Replies
- 161 Views
- Last post Re: Weird .dll missing by Cinnamoonie
2018-07-17 19:09 (Tuesday)
- Weird .dll missing
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- Problem connection to server (MAC)
by Sphie Harpe » 2018-07-16 04:12 (Monday) - 3 Replies
- 140 Views
- Last post Re: Problem connection to serve… by Sphie Harpe
2018-07-16 15:53 (Monday)
- Problem connection to server (MAC)
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- Launcher don't find a directory (MAC), can't launch
by Sphie Harpe » 2018-07-15 04:55 (Sunday) - 4 Replies
- 140 Views
- Last post Re: Launcher don't find a direc… by amaterasu55
2018-07-16 01:56 (Monday)
- Launcher don't find a directory (MAC), can't launch
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- Safe Mode Error
by anyamichael » 2017-10-30 11:23 (Monday)
- 3 Replies
- 340 Views
- Last post Re: Safe Mode Error by Sphie Harpe
2018-07-15 15:05 (Sunday)
- Safe Mode Error
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- [ERROR] Failed to connect to server
1, 2 by pranavrules » 2018-07-11 17:01 (Wednesday)
- 10 Replies
- 333 Views
- Last post Re: [ERROR] Failed to connect t… by Sphie Harpe
2018-07-15 04:43 (Sunday)
- [ERROR] Failed to connect to server
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- Don't want to register on GitLab
by WindStruck » 2018-02-19 04:03 (Monday) - 2 Replies
- 463 Views
- Last post Re: Don't want to register on G… by WindStruck
2018-07-13 03:25 (Friday)
- Don't want to register on GitLab
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- About the reduce CPU usage when in background
by Mudkip » 2018-07-03 21:53 (Tuesday) - 3 Replies
- 244 Views
- Last post Re: About the reduce CPU usage … by Mathy
2018-07-09 21:17 (Monday)
- About the reduce CPU usage when in background
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- Permissions Error.
by CLEM3NTE » 2018-06-26 01:07 (Tuesday) - 2 Replies
- 228 Views
- Last post Re: Permissions Error. by LadyBlue
2018-07-06 01:36 (Friday)
- Permissions Error.
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- Failed to connect to server
by Luuh » 2018-07-05 16:27 (Thursday) - 5 Replies
- 276 Views
- Last post Re: Failed to connect to server by Mathy
2018-07-05 20:16 (Thursday)
- Failed to connect to server
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- Game won't launch
by cldgoeswild » 2018-06-24 03:50 (Sunday) - 5 Replies
- 394 Views
- Last post Re: Game won't launch by cldgoeswild
2018-07-01 02:18 (Sunday)
- Game won't launch
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- Cant runLauncher "api-ms-win-crt-runtime-l1-1-0.dll
by nxsync » 2018-06-15 04:41 (Friday) - 9 Replies
- 457 Views
- Last post Re: Cant runLauncher "api-… by PuffyPing
2018-06-30 12:03 (Saturday)
- Cant runLauncher "api-ms-win-crt-runtime-l1-1-0.dll
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- Launcher won't open on macOS High Sierra 10.13
by ina2030 » 2018-04-15 00:46 (Sunday) - 2 Replies
- 489 Views
- Last post Re: Launcher won't open on macO… by cheehoe8
2018-06-30 10:38 (Saturday)
- Launcher won't open on macOS High Sierra 10.13
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- Error after char selection : Game.exe file version
by Ikurrin » 2018-06-27 16:54 (Wednesday) - 0 Replies
- 123 Views
- Last post Error after char selection : Ga… by Ikurrin
2018-06-27 16:54 (Wednesday)
- Error after char selection : Game.exe file version
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